Brown Dermatology is Open for TeleVisits

Get connected to your provider without leaving home

We’re here to help care for you:
Brown Dermatology is pleased to roll out our new TeleVisit program for expanded access to healthcare during the COVID-19 pandemic and beyond.

Using simple telecommunication technology readily available to patients (such as an internet connection and a smartphone), our TeleVisits offer a unique and intuitive experience for patients, while offering physicians integrated access to the same clinical tools used in the office.

Brown Dermatology TeleVisits allow for:

• Continued patient and clinician contact
• Medical care, advice and monitoring
• Reminders
• Education
• Intervention

Here are a few options to help you prepare for a TeleVisit with your Brown Dermatology provider:

• healow Application and TeleVisit Quick-Start Guide
• healow – TeleVisit Appointment Patient Guide
• healow – How do I Participate in a TeleVisit?

Equipment needed for TeleVisit:

• Desktop computer, tablet or smartphone with a webcam
• Internet connection
• Speakers or headphone for audio
• Email account
  OR
• Download/use the healow app and search for our practice, then go to the appointments tab

What to know and do before your televisit:

• Please make sure you have adequate lighting either in front of or above you. Please do not have any lighting behind you during the televisit.
• Please wear comfortable clothing during your virtual visit so you can easily show us areas of concern.
• Due to the current healthcare environment, appointments are only 15 minutes max. We can schedule a follow up visit if you need more time.
• You may be contacted by one of our staff before your visit to help set up your visit with your provider.
• You can login to your appointment up to 30 minutes prior to the start time.
• We recommend you login early as you may be required to submit a questionnaire and provide your vitals prior to this appointment.
• The questionnaire and vitals can be skipped but since they provide important information, we recommend you answer what you can and leave the rest blank.
• If you will be more than 5 minutes late to the appointment, we recommend calling the office to reschedule your visit.
• Copays and deductibles for these visits may be waived by your insurance plan.